Case studies

How we handle real owners’ properties

Each case study follows one property: the owner’s situation, the challenge, what we recommended, the work we coordinated, and the result. Addresses, tenant details and finances are kept private.

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An older Jerusalem stone building with blue shutters

Ramat EshkolThree-bedroom apartmentSample content — replace before launch

An apartment managed for owners in New York

Owner situation: A family living in New York owns the apartment and had no local contacts in Jerusalem.
Challenge: The apartment had stood empty for several months and needed work before it could be rented. The owners wanted it rented and looked after without flying in for every decision, and they were uneasy about handing the keys to someone they had never met.
Work handled: Visited and photographed the apartment and sent the owners a written assessment · Coordinated repainting, a water heater replacement and a deep clean · Marketed the apartment, ran the viewings and screened applicants
Result: The apartment was let to long-term tenants and has remained under our management. The owners follow it from New York through regular reports, and repairs are handled locally without them needing to travel.

Ma'alot DafnaThree-bedroom apartment in an older buildingSample content — replace before launch

Upgrading a dated apartment so it could be rented well

Owner situation: The owner lives in Haifa and wanted the apartment rented and managed from a distance.
Challenge: With its original kitchen, a bath-only bathroom and old electrics, the apartment was drawing only low offers, and applicants were walking away after viewings.
Work handled: Assessed why the apartment was not attracting suitable tenants · Recommended a targeted upgrade focused on what long-term tenants notice most · Coordinated the kitchen, bathroom, electrical and lighting work through our renovation division
Result: The work improved the apartment's condition and rental appeal. It was let to long-term tenants and taken into ongoing management, with the same team that coordinated the upgrade now looking after it.

A stone apartment building on a Jerusalem residential street

Ramat Eshkol, French Hill and Ma'alot DafnaFive apartmentsSample content — replace before launch

Five apartments, one point of contact

Owner situation: A Jerusalem-based owner of five apartments who wanted to keep the properties but stop managing them personally.
Challenge: Five leases with different renewal dates, three different handymen and no consistent records. Tenant calls and repairs were taking up much of the owner's time, and it was hard to see how each apartment was really doing.
Work handled: Visited each apartment at handover and documented its condition · Gathered leases, tenant details and maintenance history into one set of records · Took over maintenance as first responders, bringing in our regular tradespeople only when a job needs a professional
Result: The owner now deals with one point of contact and one consolidated report instead of five sets of tenants and tradespeople. Turnovers are planned rather than improvised, and two of the apartments have since been refreshed between tenancies.

A vacant apartment prepared for long-term rental

Ramat EshkolTwo-bedroom apartmentSample content — replace before launch

Preparing a vacant apartment and finding the right tenant

Owner situation: The owner, based in Tel Aviv, had already tried to rent the apartment independently.
Challenge: The previous tenant had left the apartment scuffed, with a broken kitchen cabinet and mold in the bathroom. It had been listed twice without success and had been standing empty for several months.
Work handled: Assessed the apartment and identified what was putting applicants off · Coordinated repainting, kitchen cabinet and countertop repairs, and mold treatment with re-grouting · Arranged professional photography and relisted the apartment
Result: Once the visible problems were dealt with and the apartment was presented properly, it attracted suitable applicants and was let to long-term tenants. It remains under our management.

French HillApartment in a multi-unit buildingSample content — replace before launch

Handling a water leak from the apartment above

Owner situation: The owner lives in Los Angeles, ten hours behind Jerusalem, and relies on us as the local point of contact.
Challenge: A burst pipe in the apartment above sent water through the tenants' hallway ceiling. The upstairs neighbor could not be reached, and with the time difference, neither could the owner.
Work handled: Went to the apartment ourselves and brought in our regular plumber, who located the source and shut off the water supply · Contacted the building committee (va'ad bayit) for access and to coordinate with the neighbor · Arranged drying equipment to limit the damage
Result: The leak was contained, the damage documented, and the ceiling repaired and repainted. The owner received a clear account with photographs and approved everything beyond the immediate containment before it went ahead.

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Tell us about the property and your situation. We will contact you to talk through what it needs and how we would manage it for you.

15+ Years of Experience60+ Properties Under ManagementBased in Ramat Eshkol

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